{"id":20127,"date":"2024-02-25T08:28:02","date_gmt":"2024-02-25T14:28:02","guid":{"rendered":"https:\/\/ramshaw.com\/?page_id=20127"},"modified":"2024-04-15T16:09:42","modified_gmt":"2024-04-15T21:09:42","slug":"faq","status":"publish","type":"page","link":"https:\/\/ramshaw.com\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n\n\t\t\t

F.A.Q.<\/h1>\t\t\t\n\t\t\t\t

Click on the buttons for more helpful information.\u00a0 Common questions are also answered below.\u00a0<\/p>\n\t<\/a>\n\t\t

Sample Lease<\/h3>\t\t\t\n\t\t\t\t

Here is what you can expect in our leasing agreement<\/p>\n\t<\/a>\n\t\t

Rent Payment<\/h3>\t\t\t\n\t\t\t\t

Easy method to pay your monthly rent online<\/p>\n\t<\/a>\n\t\t

Maintenance<\/h3>\t\t\t\n\t\t\t\t

Schedule maintenance for repairs on your property<\/p>\n\t<\/a>\n\t\t

Parking<\/h3>\t\t\t\n\t\t\t\t

Learn about parking options and policies<\/p>\n\t<\/a>\n\t\t

Renter’s Insurance<\/h3>\t\t\t\n\t\t\t\t

What is renter’s insurance? Why does it benefit you?<\/p>\n\t<\/a>\n\t\t

Subleasing<\/h3>\t\t\t\n\t\t\t\t

What to do if you need to sublease your unit<\/p>\n\t<\/a>\n\t\t

For Parents<\/h3>\t\t\t\n\t\t\t\t

Useful information for parents of students<\/p>\n\t<\/a>\n\t\t

Phone Numbers<\/h3>\t\t\t\n\t\t\t\t

List of the most important phone numbers for leasors<\/p>\n\t<\/a>\n\t\t

Move In Guide<\/h3>\t\t\t\n\t\t\t\t

Information for a seamless move-in process<\/p>\n\t<\/a>\n\t\t

Move Out Guide<\/h3>\t\t\t\n\t\t\t\t

Let’s make your move out fast and stress free<\/p>\n\t<\/a>\n\t\t

Security Deposits<\/h3>\t\t\t\n\t\t\t\t

Common questions about security deposits<\/p>\n\t<\/a>\n\t\t

RentBureau<\/h3>\t\t\t\n\t\t\t\t

Learn about the RentBureau Community<\/p>\n\t\t\t\t\t\t

HOW DO SCHEDULE A TOUR?<\/h4>\n\t\t\t

Please call our Leasing Team at\u00a0217-359-6400<\/a><\/strong> to schedule a tour. We show apartments\u00a0Monday-Friday\u00a010:00 am to 4:00 pm\u00a0and\u00a0Saturday\u00a010:00 am to 2:00 pm.\u00a0We require a 24-hour notice to the current tenant before showing their unit. You are also welcome to submit a tour request using the Contact Us tab above and a member of our Leasing Team will get back to you soon!<\/p>\n

Disclaimer: some complexes may have different layouts- the photos listed on our website may not be the exact photos of the unit you are inquiring about. We suggest a showing prior to siging a lease.<\/em><\/p>\n\t\t\t\t\t\t

WHAT ARE THE REQUIREMENTS TO PASS A RENTAL APPLICATION?<\/h4>\n\t\t\t

Generally, there are three areas for qualification: income, background, and credit check. Due to a large student tenant population, Ramshaw Real Estate has separate criteria for our on campus and off campus properties. Regardless of financial ability, all tenants must pass a background check to lease with Ramshaw Real Estate.\u00a0 Every person over the age of 18 that will be living in the unit, however, must complete a rental application (found here)<\/a><\/strong>. Please be aware that all applications require a non-refundable fee.<\/p>\n

Ramshaw Real Estate does not require a parent or guarantor to cosign the lease. Off campus properties, however, require a cumulative net monthly income of three times the monthly rent for approval. Off campus applicants must also pass a credit check.<\/p>\n\t\t\t\t\t\t

HOW CAN I SUBMIT A MAINTENANCE REQUEST?<\/h4>\n\t\t\t

Please submit a maintenance request through your Online Portal<\/a><\/strong>. This is the fastest and most secure way for Ramshaw Real Estate to receive your request. If it is an emergency during business hours, please call our office (217-359-6400<\/a>). For emergency maintenance issues after hours, please call our 24\/7 Line (217-531-3338<\/a>). Please click here<\/a><\/strong> to view examples of emergency maintenance issues.<\/p>\n\n","protected":false},"excerpt":{"rendered":"

F.A.Q. Click on the buttons for more helpful information.\u00a0 Common questions are also answered below.\u00a0 Sample Lease Here is what you can expect in our leasing agreement Rent Payment Easy method to pay your monthly rent online Maintenance Schedule maintenance for repairs on your property Parking Learn about parking options and policies Renter’s Insurance What … Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":4332,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"generate_page_header":"","footnotes":""},"acf":[],"yoast_head":"\nRamshaw Real Estate - Frequently Asked Questions (FAQ)<\/title>\n<meta name=\"description\" content=\"Start here to learn about becoming a tenant, logging into your portal, requesting maintenance or learning more about Ramshsaw Real Estate\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ramshaw.com\/faq\/\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/ramshaw.com\/faq\/\",\"url\":\"https:\/\/ramshaw.com\/faq\/\",\"name\":\"Ramshaw Real Estate - 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