Click on the buttons for more helpful information.  Common questions are also answered below. 

Sample Lease

Here is what you can expect in our leasing agreement

Rent Payment

Easy method to pay your monthly rent online


Schedule maintenance for repairs on your property


Learn about parking options and policies

Renter's Insurance

What is renter's insurance? Why does it benefit you?


What to do if you need to sublease your unit

For Parents

Useful information for parents of students

Phone Numbers

List of the most important phone numbers for leasors

Move In Guide

Information for a seamless move-in process

Move Out Guide

Let's make your move out fast and stress free

Security Deposits

Common questions about security deposits


Learn about the RentBureau Community

Please call our Leasing Team at 217-359-6400 to schedule a tour. We show apartments Monday-Friday 10:00 am to 4:00 pm and Saturday 10:00 am to 2:00 pm. We require a 24-hour notice to the current tenant before showing their unit. You are also welcome to submit a tour request using the Contact Us tab above and a member of our Leasing Team will get back to you soon!

Disclaimer: some complexes may have different layouts- the photos listed on our website may not be the exact photos of the unit you are inquiring about. We suggest a showing prior to siging a lease.

Generally, there are three areas for qualification: income, background, and credit check. Due to a large student tenant population, Ramshaw Real Estate has separate criteria for our on campus and off campus properties. Regardless of financial ability, all tenants must pass a background check to lease with Ramshaw Real Estate.  Every person over the age of 18 that will be living in the unit, however, must complete a rental application (found here). Please be aware that all applications require a non-refundable fee.

Ramshaw Real Estate does not require a parent or guarantor to cosign the lease. Off campus properties, however, require a cumulative net monthly income of three times the monthly rent for approval. Off campus applicants must also pass a credit check.

Please submit a maintenance request through your Online Portal. This is the fastest and most secure way for Ramshaw Real Estate to receive your request. If it is an emergency during business hours, please call our office (217-359-6400). For emergency maintenance issues after hours, please call our 24/7 Line (217-531-3338). Please click here to view examples of emergency maintenance issues.